Privacy Policy

We collect information you provide directly and automatically when you use whereto.ph:

Information You Provide

• Name and email address when you create an account
• Profile photos and bio information you choose to add
• Reviews, ratings, and photos you submit about places
• Listing information when you add a new place
• Messages you send through our contact forms or support
• Location data when you enable location services

Information We Collect Automatically

• Device information (browser type, operating system, screen size)
• Usage data (pages visited, time spent, clicks and interactions)
• IP address and general location (city/region level)
• Cookies and similar tracking technologies

We use your information to:

• Provide and maintain your whereto.ph account
• Display your reviews and contributions on the platform
• Calculate points and badges for our gamification system
• Personalize your experience and recommendations
• Send account-related notifications and updates
• Prevent fraud and maintain platform security
• Improve our services and develop new features
• Comply with legal obligations

Your data is stored securely using Supabase, a trusted database platform with servers located in secure data centers. We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls limiting who can view your data
• Secure backup procedures

We may share your information with:

Service Providers

• Supabase (database hosting and management)
• Vercel (website hosting and delivery)
• Email service providers for account notifications
• Analytics services to understand platform usage

Public Information

Information you choose to make public (reviews, ratings, photos, profile information) is visible to other whereto.ph users and may appear in search engines.

Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights and safety of whereto.ph, our users, or others.

As a Filipino data subject, you have the right to:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Portability: Receive your data in a structured format
• Erasure: Request deletion of your personal data
• Objection: Object to certain processing of your data
• Damages: Seek compensation for harm from data privacy violations

To exercise these rights, contact us at privacy@whereto.ph or through your account settings.

You can request account deletion at any time by:

• Using the delete account option in your profile settings
• Emailing privacy@whereto.ph with your request

When you delete your account, we will remove your personal information within 30 days. However, some content may remain if required for legal compliance or if it has been anonymized.

We keep your information for as long as:

• Your account remains active
• Needed to provide our services
• Required by law (typically 3-7 years for business records)
• Necessary for legal claims or disputes

We regularly review and delete data that is no longer needed.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do:

• We'll update the "Last updated" date
• We'll notify you via email or platform notification
• Significant changes will include a 30-day notice period

For privacy-related questions or concerns, contact us at:

• Email: privacy@whereto.ph
• General inquiries: hello@whereto.ph

We typically respond to privacy requests within 5 business days.